Privacy Policy

DEPENDABLE WEBSITE COMPANY, LLC

PRIVACY POLICY

Last Updated: January 20, 2026

Dependable Website Company, LLC (“DWCo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, purchase our services, or otherwise interact with us.

This Privacy Policy applies to all users of our websites, services, and related offerings.

1. INFORMATION WE COLLECT

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Business name

  • Email address

  • Phone number

  • Billing and contact information

  • Account or project-related communications

1.2 Payment Information

All payments are processed by third-party payment processors (such as Stripe). DWCo does not store or process payment card information. Payment data is handled directly by the payment provider in accordance with their privacy practices.

1.3 Information Collected Automatically

When you visit our website or use our services, we may automatically collect:

  • IP address

  • Browser type and device information

  • Operating system

  • Referring URLs

  • Pages viewed and interaction data

This information is collected through cookies, analytics tools, and similar technologies.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

  • Provide, operate, and maintain our services

  • Process transactions and billing

  • Communicate regarding services, updates, or support

  • Respond to inquiries and customer service requests

  • Improve website functionality and user experience

  • Comply with legal obligations

  • Protect our legal rights and prevent fraud

We do not sell personal information.

3. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Analyze website traffic and usage

  • Improve site performance and functionality

  • Understand user behavior

You may control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

4. SHARING OF INFORMATION

We may share information only as necessary to operate our business, including with:

  • Payment processors (e.g., Stripe)

  • Hosting providers and infrastructure partners

  • Analytics and monitoring tools

  • Professional advisors (legal, accounting)

  • Government or regulatory authorities when required by law

We do not share personal information for advertising resale purposes.

5. RESELLERS & END CLIENT DATA

Where DWCo provides services to Resellers or white-label partners:

  • We may receive limited information related to End Clients

  • Resellers are responsible for obtaining any required End Client consent

  • DWCo acts as a service provider or data processor where applicable

DWCo has no direct relationship with End Clients unless expressly stated.

6. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. DATA RETENTION

We retain personal information only as long as necessary to:

  • Provide services

  • Fulfill contractual obligations

  • Comply with legal, tax, or regulatory requirements

Data may be retained longer where required to protect legal rights or resolve disputes.

8. YOUR RIGHTS & CHOICES

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion

  • Object to certain processing activities

Requests may be submitted using the contact information below. We may need to verify your identity before fulfilling requests.

9. CHILDREN’S PRIVACY

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party sites.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

12. CONTACT INFORMATION

If you have questions about this Privacy Policy or our data practices, please contact:

Dependable Website Company, LLC
Email: support@thedwco.com